Privacy Policy

Introduction

ContractorHUB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, company name, and billing information when you create an account.
• Business Data: Information about your contracting business, including customer data, job details, and financial records that you input into the platform.
• Communications: Information you provide when you contact us for support or feedback.

Information Collected Automatically

• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on the platform.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

Third-Party Integrations

When you connect third-party services (such as CRM systems, accounting software, or payment processors), we may receive data from those services as authorized by you.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our platform (hosting, analytics, customer support).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the information provided below.

Data Deletion Instructions

You can request deletion of your data in the following ways:

• Email Request: Send an email to [email protected] with the subject "Data Deletion Request" and include your account email address.
• Account Settings: Log into your ContractorHUB account and navigate to Settings > Account > Delete Account.
• Facebook/Instagram: If you connected via Facebook or Instagram, you can remove ContractorHUB from your Facebook Settings > Apps and Websites, or Instagram Settings > Apps and Websites. This will automatically trigger a data deletion request.

Upon receiving your request, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or legitimate business purposes. You will receive a confirmation email once your data has been deleted.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

ContractorHUB
Email: [email protected]